Mastering Fact-Finding and Investigation: Building Internal Capacity to Effectively deal with workplace Complaints
May 31 – June 3 at The Prince George Hotel (Halifax)
There are three events in the labour relations series, two in Halifax and the final one to be offered in St. John’s. This program gives LR Practitioners hands-on training on how to assemble the facts of a case without worsening the situation.
According to research conducted by Queen’s IRC, today’s labour relations practitioners are spending an increasing amount of time — up to 25 percent of their efforts — conducting formal and informal investigations of workplace complaints. The complaints may relate to harassment, conflicts of interest, discrimination, whistle blowing, or many other difficult types of cases, and are partly a response to tougher human rights and occupational health and safety laws. But research also shows that many HR managers and LR practitioners, including union representatives, feel they are inadequately prepared for the rigours of investigating complaints. This program gives LR Practitioners hands-on training on how to assemble the facts of a case without worsening the situation.